FAQs

We are manufacturer. Our products are factory direct sales, many foreign friends come here to visit, welcome to come!

We produce a series of industrial cleaning equipment, the main product categories are: industrial vacuum cleaner, sweeper, washing machine. These products are widely praised at home and abroad.

Yes, all the machines will be shipped with necessary accessories.

We are located in Nantong, Jiangsu. Convenient transportation to shanghai.

Anytime we will make quality as factory life, no matter price is good or not for us.Quality is first, on the top quality basis, sure you will get reasonable and satisfied price!

According to the product size, quantity and customer requirements, determine the mode of transportation.

Our standard configuration is Lead-acid battery, it also can use lithium battery according to customer's request.

For sample, 1-5 days after payment; for bulk order, 5-10 days after deposit.

Yes, we accept it, OEM and ODM supported. If you want to be our distributor or agent, let's talk more details.

All of products with one-year free product guaranty, any problem within one year, we will send new replaceable parts for free (except wearing parts).

Ruilian can promise to give you 12 months free product warranty for all machines. In addition, after the warranty, we still offer you free products maintenance for lifetime, only charging you the cost of replaced parts, which can't be offered by most of Chinese brands. We can give you reply within 24 hours if you have problems with machines. We can promise to send you machines parts within 1-2 days after payment.

Generally, the battery can be used for 2-3 years if you give scientific use and maintenance on battery. However, it is actually determined by the DOD cycles times. A new battery have 500 times of charging and discharging. If the charge time up to 500 times, the performance of battery will become lower than before.

Floor types (cement, epoxy, tile, ceramic, etc.), cleaning area (5000, 8000, 10000m2, etc.), cleaning material (leaves, rocks, cigarette butts, paper, nails, etc.), operation mode (hand push or ride on), etc. are the main considering factors.

Firstly, our cleaning machine products are strictly in accordance with the ISO quality and CE system requirement. Secondly, each production procedure is designated by a particular engineer. Thirdly, we have a professional QC team.

Special discount, Marketing protection, Priority of new design & production plan, Point to point sales & service training program, Point to point technical support & after sales service.

Yes, we have 100% test before delivery.